Dropbox has created a folder called 'Mac'. Is it safe to delete it?

Hi TartanTrumpet, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

Unfortunately, I can't remember the choice I made when disabling the backup feature. 

Yes, the images are still in their original location on my computer.

Thanks for that, TartanTrumpet.

So, when someone disables the backup feature, they're presented with two options; one is to keep the files in Dropbox and the other is to move them back to their original location. Do you remember which one you chose?

Also, can you see the images that are inside the "Mac" folder in Dropbox, in their original location on your computer as well?

Macintosh HD > Users > Username > Username Dropbox > Username > Mac

Thanks for checking, TartanTrumpet.

Just to confirm, what is the exact location of the "Mac" folder? Can you send us the folder path?

I don't see a 'Delete backup' button.

See screenshot.

Thanks

Thanks for the update here, TartanTrumpet.

Can you please follow these steps to disable the backup feature on your computer? 

Let me know what happens once you do so.

Clicking on "fix" reveals issues with 4 image files. See screenshot.

The "Mac" folder does contain folders that are empty except for 4 folders, each of which contains 1 of the 4 image files that are revealed when I clicked "fix". See screenshot.

Thanks

Hey TartanTrumpet!

When I'm referring to your Backup, I'm talking about the "Mac" folder inside Dropbox.

If there are no files there, feel free to delete it.

As for the "couldn't sync files" have you tried clicking on the "fix" option, to see where that takes you?

Here's a screenshot that I hope tells you about the sync status?

I can't see a folder called 'backup' on my Mac.

Thanks