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Dropbox iPad app is taking up 280GB of memory
On my iPad, I have synced 206GB of files (Dropbox -> Gear -> Space used). However, on Ipad Settings -> General -> Ipad Storage, Dropbox is taking up 280GB.
In the past, I synced more files b...
Dear Hannah, thank you for replying over the holiday weekend.
No, I have only 200GB out of 1TB of my Dropbox files for offline access. Iâm travelling next week a lot and wonât have much connectivity.
I cleared the cache. Dropbox appears to have cleared all my offline files as well (they mostly have a green downloaded icon, 10% have a yellow resync icon). However, when I try to open a downloaded file, it is actually not downloaded. It now says 955 out of 27272 files downloaded.
I will need to keep Dropbox open and power connected till it all downloads again. I estimate at my download speed of 5 megabytes per second (roughly 50 megabits per second) it will take 55 hours and I canât really use my iPad during time.
The good news is that Dropbox size according to iOS has reduced to 85 GB. It has released 200GB back to iOS.
I will report back when the re-sync is done.
Dear Hannah, thank you for replying over the holiday weekend.
No, I have only 200GB out of 1TB of my Dropbox files for offline access. Iâm travelling next week a lot and wonât have much connectivity.
I cleared the cache. Dropbox appears to have cleared all my offline files as well (they mostly have a green downloaded icon, 10% have a yellow resync icon). However, when I try to open a downloaded file, it is actually not downloaded. It now says 955 out of 27272 files downloaded.
I will need to keep Dropbox open and power connected till it all downloads again. I estimate at my download speed of 5 megabytes per second (roughly 50 megabits per second) it will take 55 hours and I canât really use my iPad during time.
The good news is that Dropbox size according to iOS has reduced to 85 GB. It has released 200GB back to iOS.
I will report back when the re-sync is done.
OK, Dropbox has re-downloaded 200GB of files. When you select Clear Cache, a warning box appears saying âyour offline files will not be removedâ. This should read instead, âyour list of offline files will not be removed, but they will be re-downloaded.â
In summary, I have recovered the unused space from Dropbox. I didnât have to delete the app and reinstall it, which would have meant specifying all the offline files again, which is a big plus. But this work-around has the big minus in that it requires you to re-download all the files, which can take a very long time.
- Hannah
Dropbox Community Moderator
Thanks for keeping us updated and for sharing your experience, burgundywine!
I have passed your feedback along to our team.
If you have any more questions, feel free to ask!
