Forum Discussion

Energirad's avatar
Energirad
New member | Level 2
2 years ago

"Dropbox is ending support for Windows 7, 8 and 8.1" message but I'm on a Windows 10 PC.

I get an error message on the screen when starting my PC: Dropbox is ending support for Windows 7, 8 and 8.1. Then I get a message telling me to quit Dropbox. Why do I get this when I have Windows 10...
desktop
Error Messages
windows
mitgeek's avatar
mitgeek
New member | Level 2
2 years ago

I've been having the same issue.  I've been trying to fix with DropBox support staff but it's been very frustrating.  I believe the issue lies with the Dropbox app auto updating itself.  If I install an older offline installer like version 210 or 211 it works for a short bit until the app auto updates itself then it gets stuck in the starting up phase.  

Energirad's avatar
Energirad
New member | Level 2
2 years ago

Du har med andre ord ikke funnet en løsning ennå? Hva er veien videre da?

  • DBoxTips's avatar
    DBoxTips
    Experienced | Level 13
    2 years ago

    Hei Energirad , jeg prøver å gjenskape denne feilen nå. Hvilken versjon av Dropbox-installasjonsprogrammet prøver du med?

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