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Bdavi's avatar
Bdavi
Explorer | Level 4
2 years ago
Solved

Dropbox is installed on one user profile but other profiles get a pop-up to sign in to Dropbox

I'm on a Windows 10 PC that uses multiple Windows accounts (local accounts, it if matters).   The Dropbox installer doesn't give the usual choice between setting it up for "all users"  or "curren...
desktop
Install
Setting up the apps
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for that, Bdavi.

 

So, if they click on the Dropbox icon I mentioned, do they see a gear icon at the top right?

 

And if they click on the gear icon, do they see a "preferences" option?

 

If they do, ask them to uncheck the "Start Dropbox on system startup" setting in the "general" tab of the preferences and let me know how that goes, if it affects the user that's actually using Dropbox, etc.

 

Thanks!

Bdavi's avatar
Bdavi
Explorer | Level 4
2 years ago

Tried that, no joy. The gear icon takes me to preferences. But at that point, I only have 2 choices - general (language) and network (custom proxy).

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