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Forum Discussion
skillet
3 hours agoHelpful | Level 6
Dropbox is running in the background, but the Dropbox icon doesn't appear on my macOS Tahoe 26.3.1.
Description
I’m experiencing a persistent issue where Dropbox will not start correctly on macOS. The app launches background processes, but the UI never appears, the menu bar icon does not show, an...
Nancy
Dropbox Community Moderator
2 hours agoWelcome back to the Community, skillet!
It sounds like this is related to your primary user profile indeed.
When saying that you fully reinstalled Dropbox multiple times, do you mean that you followed these steps for an advanced reinstall?
Other than that, I’d like a screenshot of the error message you mentioned. Does it contain any hyperlinks that you can click on perhaps, in order to receive a more detailed error log? This is the case for many startup errors, so I’d like to check that, too.
Let me know once you're ready.
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