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Forum Discussion
Batata1
3 years agoExplorer | Level 3
DropBox is stuck at the “Set Up Dropbox” screen when installing
After installing and Sign-In the Dropbox desktop app, the program gets stuck in the “Set Up Dropbox” screen. It's on my Macbook (Late 2009 13.3" OS 10.13.3).
I have installed and signed in seve...
- 3 years ago
Hi,
Oh my, the mistake i've done was just stupid)
When the installation offered me to upgrade plan or sign out of paid services, i pressed cancel instead of "sign out paid services". I think you guys need to close window after that, because it just stacks on the Setup screen.Thank you anyway!)
Hannah
Dropbox Community Moderator
3 years agoburunduk
3 years agoNew member | Level 2
Good day,
apparently i have the same issue.
i just switched to new macbook. transferred all with migration assistant.
All working fine except dropbox. I removed it and installed several times. Including manual cleaning all the links and folders.
It doesn't work. Still it stucks on the Set Up screen.
How did you manage to make it working?
- Walter3 years ago
Dropbox Community Moderator
Hey burunduk, sorry to her about this.
Have you by any chance attempted a clean, advanced reinstall yet?If you did and the issue persists, please send us a screenshot so that we can have a visual too.
- burunduk3 years agoNew member | Level 2
Hi,
Oh my, the mistake i've done was just stupid)
When the installation offered me to upgrade plan or sign out of paid services, i pressed cancel instead of "sign out paid services". I think you guys need to close window after that, because it just stacks on the Setup screen.Thank you anyway!)
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