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panttaja's avatar
panttaja
Helpful | Level 5
2 years ago
Solved

Dropbox is stuck on 'Starting...' on my new Mac computer.

I just used Migration Assistant to move to a new MacBook Air. Clicked on the Dropbox icon in the menu bar - it said Starting. I have uninstalled Dropbox and reinstalled it. When I start up the comput...
desktop
Mac
Setting up the apps
  • panttaja's avatar
    panttaja
    2 years ago

    I added another reboot of the computer - after running the commands in terminal. It looks like it may be working -- I now see my folders and it appears to be starting to sync. We will see. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I definitely see where you're coming from @panttaja.

 

In any case, feel free to update us once you try out the advanced reinstall steps. 

panttaja's avatar
panttaja
Helpful | Level 5
2 years ago

Unfortunately another waste of my time. I executed the commands in Terminal on the Mac. I then clicked on the download link. This time is downloaded the .dmg rather than the installer. I double clicked on the .dmg file - and it installed. The date on the file is 1979(???) I then ran the app - and I get to the same error - 'Starting...'.

  • panttaja's avatar
    panttaja
    Helpful | Level 5
    2 years ago

    I added another reboot of the computer - after running the commands in terminal. It looks like it may be working -- I now see my folders and it appears to be starting to sync. We will see. 

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