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Forum Discussion

cristiandj81's avatar
cristiandj81
Explorer | Level 3
2 years ago

Dropbox is stuck syncing in a loop. How to resolve?

hi, I have a problem with dropbox. dropbox is stuck in a loop on file syncing and would never seem to complete the update. The icon remains in synchronization in progress but it is not doing anything...
desktop
sync
cristiandj81's avatar
cristiandj81
Explorer | Level 3
2 years ago

the synchronization is blocked, that is, nothing is synchronizing but the wheel is spinning

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, cristiandj81, but we'll need to know the status as reported by the app itself.

 

To see that, you'll need to hover over the small Dropbox icon in your system tray, by your computer's clock.

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