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Forum Discussion
Rachel R.2
7 years agoHelpful | Level 5
"Dropbox needs to change permissions" message on startup
Lately, every time I start my Mac (OS 10.14.6) I get a message that reads (in full):
"Dropbox needs to change permissions for the Folder: /Users/[name]/Dropbox
Enter your password to allow this"...
- 7 years ago
Hi Rachel R.2,
Can you try following commands in terminal:
sudo chflags -R noschg "/Users/$USER/Dropbox" sudo chflags -R nouchg "/Users/$USER/Dropbox" sudo chown -R "$USER" "/Users/$USER/Dropbox" chmod -R u+rw "/Users/$USER/Dropbox"
Will be asked for your password (sudo).
Hope this helps. :wink:
mcarter
5 years agoExplorer | Level 3
That's strange. Are you sure you have typed the command correctly? i.e. you haven't skipped the leading "sudo" and the command is:
sudo chown -R "$USER" "/Users/$USER/Dropbox"
but not something like:
chown -R "$USER" "/Users/$USER/Dropbox"
🤔
Thanks for the response.
I have tried the commands a couple of times and have copied them into Terminal so sudo was included.
Can you post the result of following commands:
ls -ld "/Users/drmarkcart/Dropbox/My Mac (Mark-Carters-Macbook-Retina-3.local)/Desktop/Incompatible Software/qmasterd"
id
🧐 Hope result will shed some light.
The result was:
uid=501(drmarkcart) gid=20(staff) groups=20(staff),12(everyone),61(localaccounts),80(admin),98(_lpadmin),702(com.apple.sharepoint.group.2),701(com.apple.sharepoint.group.1),33(_appstore),100(_lpoperator),204(_developer),250(_analyticsusers),395(com.apple.access_ftp),398(com.apple.access_screensharing),399(com.apple.access_ssh),400(com.apple.access_remote_ae)
[192-168-1-152:~] drmarkcart%
PS: By the way, as the issue seems come from "backup" folders, you can try turn your "Computer Backup" feature off and (if you wish) turn on at the end. Take a look on part "Turn off computer backup" (near the topic end) and at point 6 select "Keep content in folders on this PC/Mac", not "Leave content in Dropbox".
Let's hope this twisting will do the trick for you. 😉
Turning off the Backup feature fixed the problem on the next boot.
I think I may have found the issue. I noticed that I had a OneDrive folder in my Documents folder, which was part of the Dropbox backup. Turning off OneDrive and deleting the OneDrive folder appeared to fix the issue - when I turned Dropbox backup on again and rebooted, I was not asked for my password.
I have tried to delete the qmasterd file that resides in the Incompatible Software folder on my desktop. It can't be deleted via putting it in the trash (file in use error).
mcarter
5 years agoExplorer | Level 3
I spoke too soon. Fix was only temporary. Back to requiring entry of password twice on each restart.
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