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Forum Discussion
Janet M.19
3 years agoExplorer | Level 4
Dropbox no longer works on my MAC 10.11.6.
Dropbox no longer works on my MAC 10.11.6. I tried downloading older versions, did not work. Surely Dropbox is not going to
ignore and dismiss users like me. I used DB to share files between my PC...
- 3 years ago
I understand where you're coming from, Janet, yet, we need to regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements to keep our products in line and these versions are not always compatible with older systems.
For instance, Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
That said, thanks for your feedback on this matter and please let me know if you have anything else to add or ask.
Walter
Dropbox Community Moderator
3 years agoI understand where you're coming from, Janet, yet, we need to regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements to keep our products in line and these versions are not always compatible with older systems.
For instance, Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
That said, thanks for your feedback on this matter and please let me know if you have anything else to add or ask.
honeymoonsam
3 years agoNew member | Level 2
Well I am version 12.6.5 and ALSO cannot use on my mac any longer. Very frustrating. I have contacted DB support and they say it is a profile issue that they do not support. Well the only thing I did was update dropbox as requested by DB and now it is useless. FRUSTRATED does not begin to describe my feelings. Something is awry here and I cannot get help to fix.
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