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Domscillator's avatar
Domscillator
Helpful | Level 6
2 years ago
Solved

Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.

I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message:  Reconnecting to ...
desktop
Dropbox Plus
Error Messages
Mac
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everyone,

     

    Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.

    As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.

     

    Thank you!

Tim_J_H's avatar
Tim_J_H
New member | Level 2
2 years ago

Yes, we were able to resolve it by reconfiguring the firewall. (Do we understand correctly that there has been a change in which domains Dropbox uses to sync?)

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Tim_J_H, glad to hear that you managed to resolve it!

 

At the moment, we don't have any info about a change in the configuration that we know of. 

 

In any case, I'll be one post away if you need anything else, thanks!

  • hoanganhtung's avatar
    hoanganhtung
    Explorer | Level 4
    2 years ago

    I've also had this problem for a few days now, has anyone solved it yet?

     

  • DBJR's avatar
    DBJR
    Helpful | Level 5
    2 years ago

    Megan,

     

    None of these suggestions are helping. if you read through this thread is becomes obvious that we are dealing with a bug. Do you have any updates on when we can expect a fix?

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