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Domscillator's avatar
Domscillator
Helpful | Level 6
2 years ago
Solved

Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.

I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message:  Reconnecting to ...
desktop
Dropbox Plus
Error Messages
Mac
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everyone,

     

    Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.

    As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.

     

    Thank you!

suibom's avatar
suibom
Helpful | Level 5
2 years ago

exact same issue here.

dropbox desktop app: 195.3.4974 beta

Apple M3 Pro

MacOS: Sonoma 14.4

reinstall, unlink did not work.

Quit and restart Dropbox is the only workaround

  • eriklindgren's avatar
    eriklindgren
    New member | Level 2
    2 years ago

    Same problem here. Dropbox reports "trying to connect to internet" despite no issues with internet connection. Macbook Pro M3. Everything latest version of software. Have had Dropbox automatically start up with the OS for 10 years without problems. Now it creates sync problems since it is not running and I have started to loose file changes. Please roll back to previous app version or solve it quickly please! 

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