Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Domscillator's avatar
Domscillator
Helpful | Level 6
2 years ago
Solved

Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.

I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message:  Reconnecting to ...
desktop
Dropbox Plus
Error Messages
Mac
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everyone,

     

    Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.

    As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.

     

    Thank you!

lighthouse1784's avatar
lighthouse1784
New member | Level 2
2 years ago

1000% agree with these comments. In the past year or so I have gone from (1) 100% fan of dropbox, recommend them to everyone I know to (2) not sure I can trust them, stupid stuff goes wrong, support team says "hey, have you restarted your machine, maybe re-start machine, and if that doesn't work, why don't you write your own javascript program to fix the issue. Best of luck!!!"

hoanganhtung's avatar
hoanganhtung
Explorer | Level 4
2 years ago

I restarted the modem and the problem was resolved

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions