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Domscillator's avatar
Domscillator
Helpful | Level 6
2 years ago
Solved

Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.

I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message:  Reconnecting to ...
desktop
Dropbox Plus
Error Messages
Mac
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everyone,

     

    Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.

    As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.

     

    Thank you!

petros4060's avatar
petros4060
New member | Level 2
2 years ago

Hi Ben

 

This is happening on my Macbook pro with m2 hardware as well. Why haven't your software engineers fixed this yet?

 

Peter

Maddux's avatar
Maddux
Helpful | Level 6
2 years ago

Hi.

 

It has been 3 weeks since it was mentioned that the problem was flagged to the engineering team. Workaround doesn't work for me, so I can't access my information. 

  • shirish75's avatar
    shirish75
    Helpful | Level 5
    2 years ago

    Looks like Dropbox team is not looking into this blocker issue..good that it happened at time of subscription renewal..this is very surprising, a blocker issue (and possibly not too complex) and no one cares. 

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