Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

wkyandy's avatar
wkyandy
Helpful | Level 6
9 years ago
Solved

Dropbox not working in MacOS High Sierra

After updating to MacOS High Sierra 10.13, my dropbox on my Macbook Air start not syncing.  Then I tried to uninstall and then install the dropbox again.  However, when i press the dropbox icon after...
Setting up the apps
  • Zeipo's avatar
    Zeipo
    8 years ago

    It's working again! Great, thanks a lot!

aarongarn's avatar
aarongarn
New member | Level 2
8 years ago

Same problem here. I tried the terminal commands, but no luck.

andy t.15's avatar
andy t.15
Explorer | Level 3
8 years ago

This fixed my problem.  I followed solution 2 in the link and it worked for me.  As well as Dropbox there were quite a few things that didn't work with High Sierra, EG, Firefox kept telling me that there was no internet connection but Chrome worked perfectly, App Store told me to access the internet to access it when I was connected to the intenet, also wouldn't let me access iCloud.  All good now.  Hope it works for others.

 

https://appuals.com/cannot-connect-to-the-app-store/

  • Sanchez's avatar
    Sanchez
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Hey everyone, 
    If you’re still experiencing the issue I suggest that you submit a ticket here for further investigation and assistance. 
    Cheers! 
    • patriciaB's avatar
      patriciaB
      Explorer | Level 3
      8 years ago

      I followed your suggestion... CRICKETS! from Dropbox except to send me dropbox installation instructions!!!! 

      • Sanchez's avatar
        Sanchez
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        8 years ago
        Hey patriciaB, 

        Have you gone through the advanced reinstall process? Also, let me know your ticket number, if you’d like, and I’ll check in on your case. 

        Thanks!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!