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Forum Discussion

wkyandy's avatar
wkyandy
Helpful | Level 6
9 years ago
Solved

Dropbox not working in MacOS High Sierra

After updating to MacOS High Sierra 10.13, my dropbox on my Macbook Air start not syncing.  Then I tried to uninstall and then install the dropbox again.  However, when i press the dropbox icon after...
Setting up the apps
  • Zeipo's avatar
    Zeipo
    8 years ago

    It's working again! Great, thanks a lot!

Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
Hey wkyandy, welcome to our community!

Usually, the first step in troubleshooting startup issues is to make sure you’re up to date on OS and our app. We then would check for any security, antivirus apps, firewalls or proxies that may be interfering. 

Are you sure that the install completed successfully? It may be worth trying our offline installer too, to see if it would make a difference too. 
Are you getting any error messages? 

If you still can’t get this worked out, I suggest submitting a support ticket, so one of our team can investigate further. 

Let me know. 
Thanks! 
rellinor's avatar
rellinor
New member | Level 2
8 years ago

i have the same issues.  Did you ever solve the problem???

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