Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
wendivad
4 years agoHelpful | Level 6
Dropbox Passwords for Windows 10 desktop
Hi there,
I have been using Dropbox Passwords for quite a while and up until this morning had it installed on a Windows 10 laptop, a Windows 10 desktop and my android phone.
Both my laptop and desktop used the same type of "app" that launched on startup, asked me to input a 6 digit PIN and kept active for 12 hours or as long as I used it. I could see a full list of all sites that I'd set up for passwords and I lived the way I could just search for the site, click on the "Open Website" icon and be taken direct to the login screen with all the id and password information populated and ready for me to login.
Now it seems this isn't working any more.............................
I made the mistake of uninstalling it on my desktop and it would appear that you are now being pushed to use a Chrome based extension which doesn't seem to work. Besides which, I cannot see a list of my sites that I've registered for. To me this is a huge loss.
I have it still installed on the laptop but despite the fact I can see all of the sites information on the laptop based app, when I open Chrome nothing is showing up prepopulated.
I don't know who decided to go down the Chrome extension route but it was a bloody awful decision and I really dislike the way this is (not) working.
Am I missing something here? Have I missed an upgrade/update? If not, can we please get the old app features and functionality restored or I'm probably going to be looking for a solution with another vendor.
Thanks,
Dave
Update/Edit - I installed the Chrome extension on the laptop and it seems to be working okay now. What I am looking for help on is where/how can I get the desktop app for the laptop as I can't see anywhere obvious to download this from
- wendivadHelpful | Level 6
Why not? As I said, I've been using it successfully and happily for a long while. This seems like a retrograde step to me as I already have it on my laptop. Chrome really sucks. Enough to make me want to find another password manager that is less trouble. Please reconsider this decision.
- ClaritySNew member | Level 2
YES. I am going through this right now. It's successfully installed on my desktop and has been for some time. Now I need to use a laptop on a trip and cannot install anything other than an extension for Chrome. No!! This isn't what I want at all. I love the app that I can open on my computer to look up accounts.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!