Forum Discussion

WesleyJ's avatar
WesleyJ
Explorer | Level 3
3 years ago

Dropbox Passwords not saving passwords for some websites

Hi, I've noticed that dropbox only works on some websites I visit even though i have the username/password stored in dropbox just as I do for all of the websites that dropbox does work on. Any adv...
Dropbox Passwords
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey WesleyJ, sorry to jump in, but could you clarify if you're having this issue with a particular website or if it's affecting a bunch pages you visit on your browser?

 

Have you tried an incognito window with no other extensions running or another browser to see if you get the same results? 

vigo's avatar
vigo
Explorer | Level 3
2 years ago

I've been facing this issue intermittenly. Its very inconvenient because we assume every new website we create a login for is saved automatically and then later realise nothing was saved. I've had this issue for tokenize.com, binance.com and a few others. 

 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!