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Forum Discussion
Jharn
4 years agoHelpful | Level 5
Dropbox preventing GPU to switch display mode
Hello I have a gaming laptop with a discrete RTX 3070 GPU. Nvidia control center manages the switching of the display to the integrated or the discrete GPU, depending on the needs. It should sw...
- 3 years ago
Hi Everybody,
We have implemented a hardware acceleration toggle, and we would love if anyone experiencing this could test it out to make sure it solves the problem.
Affected users on Mac can option + click on the tray icon and disable hardware acceleration from the drop down menu.
Affected users on Windows can ctrl + click on the tray icon and disable hardware acceleration from the drop down menu.
Let us know if this works!
Regards,
Ben
BenDBX
Community Manager
3 years agoHi Everybody,
I have spoken with our team about this issue. We are looking into the nature of the error messages. I am curious about one user's experience on this thread:
"I ignored the 'failed to change display mode' message and loaded into my game, and I found that the game used the Nvidia GPU instead of the iGPU. It seems that the error is a non-issue."
Has anyone else determined if your integrated GPU is actually in use while gaming, or if the error message is erroneous and GPU does switch properly? Regardless, we understand that receiving the error message is not ideal. To further assist, we would like to understand if there actually is an underlying GPU switching error for some of our users, or if the problem is the error message itself.
Regards,
Ben
Mfor18
3 years agoNew member | Level 2
My GPU is actually not switching. It isn’t just an error message.
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