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Brandon W.1's avatar
Brandon W.1
Explorer | Level 3
7 months ago
Solved

Dropbox re-install logs back in to old account without prompt

My Dropbox 224.4.4811 isn't syncing to my macOS 15.4.1. The "Dropbox" folder is empty. It's empty here /Users/brandon/Library/CloudStorage/Dropbox. Yet the menu's say it's "up to date!" Ye olde solu...
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  • Rich's avatar
    Rich
    7 months ago
    Brandon W.1 wrote:

    something went ape on my account. can you look at logs?

    The Events page is your log. It will show you all the recent activity on your account, if any.

    Brandon W.1 wrote:

    ... on 5/9/25 is when it mirrors Dropbox and put everything into its #RECYCLE directory.

    Look on your Events page and see what happened on 5/9.

Brandon W.1's avatar
Brandon W.1
Explorer | Level 3
7 months ago

Just did the logout as mentioned. Wiped, it, rebooted. And reinstalled.

asked me to login and I did. But... when running through setup I picked which files to sync and it lists ZERO. Maybe something is wrong with my Dropbox account? This is happening on both of my Macs. 

snapshot of issue. [removed per Dropbox Community Guidelines] 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 months ago
    Brandon W.1 wrote:

    But... when running through setup I picked which files to sync and it lists ZERO. Maybe something is wrong with my Dropbox account?

    Have you signed in to the Dropbox website with the same credentials and verified that you can see your files there?

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