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Dropbox required update, but update failed and so does clean install
Application Affected Dropbox Device HP Probook 650 Operating System/Browser (if using the web) Windows 10 Pro Dropbox App Version (if using the app) none at this moment, not able to install ...
I get it, so no easy solution anywhere in sight. But thanks anyway for your efforts!
Dropbox has been providing an excellent solution to me for the last 6 or 7 years. Unfortunately now it seems the product quality has gone downhill and no longer forfills my needs so I have to move on. From my viewpoint as a customer, I need a simple solution that forfills my needs and that works. Not something that requires hours and hours of troubleshooting, and even if we would manage to get it to work now, I do not have a lot of fate anymore that the next update won't break it again.
I just installed another cloud storage product from one of your competitors, took me in total 2 minutes setup time and everything works like a dream straight away. Same price and my data stays in the EU, which is a bonus to me. So I'm happy.
I will end my Dropbox subsciption here, best of luck to you all!
Not really. That pages states that Dropbox requires Windows 10 version 19045.0 or higher, which is the version I am running. That's the good news.
But there is no download possibility on that page. All it says is:
And as I mentioned, I do not have a MS Account nor do I intend to create one. How difficult can it be to make a working executable installer available for your customers without forcing them to use the MS store.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorI understand where you're coming from, mz5.
In that case, there's no way to install the Microsoft store version of the app, without the Microsoft store.
I will make sure to pass your comments along to the team, though, and if you want us to continue troubleshooting the installation issue of the desktop client, let us know and we'll be happy to help.
I get it, so no easy solution anywhere in sight. But thanks anyway for your efforts!
Dropbox has been providing an excellent solution to me for the last 6 or 7 years. Unfortunately now it seems the product quality has gone downhill and no longer forfills my needs so I have to move on. From my viewpoint as a customer, I need a simple solution that forfills my needs and that works. Not something that requires hours and hours of troubleshooting, and even if we would manage to get it to work now, I do not have a lot of fate anymore that the next update won't break it again.
I just installed another cloud storage product from one of your competitors, took me in total 2 minutes setup time and everything works like a dream straight away. Same price and my data stays in the EU, which is a bonus to me. So I'm happy.
I will end my Dropbox subsciption here, best of luck to you all!
Hi mz5
What did you move to? I am having the same probelm with DropBox. Have used it for years but maybe I need to start looking at another solution.
