Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Ian_A6
3 years agoCollaborator | Level 9
Dropbox stopped launching from Windows 11 start menu or taskbar
Stopped working today (possibly after windows update yesterday?). Will launch from notification area but not the others. Trien reinstalling - no effect. Any ideas or anyone else seeing this beha...
- 3 years ago
So Dropbox support sorted it out. It was a beta version that had installed (I don't think I ever asked for beta but it was turned on in preferences). reinstalled stable version and all working 😊
amk2
2 years agoExplorer | Level 4
Hi Megan,
There is no 'properties' option either right clicking twice on the Drop Box icon in the systray nor the Dropbox icon next to the clock on the right next to the clock... It is an issue with current Dropbox / Windows 11 interface somehow. I won't have much time today to try anything further, but let me know what is next and hopefully I can try this afternoon. I'm working fine by getting access to Drop Box via the icon next to the clock on the bottom right at this point, but I am paying my own tech to remote in to make sure there are no ramifications to this sudden change to my computer that I am not aware of since I use this for my business and it happened so suddenly that I don't want to find out down the road that something else is happening that I'm not aware of as a result. I hope DropBox figures this out so that we know what and why it happened. Thank you.
RBCheek
2 years agoNew member | Level 2
I am writing about a problem that just started today. Prior to today, on both my PC desktop and my PC laptop, when I clicked on the Dropbox icon on the taskbar, File Manager would open allowing me access to my files. Starting today with both of them, when I click on the taskbar icon I get a spinning blue circle for a couple of seconds then nothing happens. The same is true when I go into the Start menu and try to open Dropbox from there.
Dropbox works just fine from my Apple Ipad - the Dropbox icon opens the File Manager just like it always has. It also works fine from my Samsung mobile device. using the icon.
If I open the Dropbox Application from Dropbox.com through my server, Google Chrome, it works just fine, but I prefer to use the taskbar icon for convenience. Can anyone suggest a reason it stopped working today and, more importantly, what I can do to fix it? The loss of functionality has a big impact on using the software.
For background, I have Dropbox Essentials. My desktop runs Windows 10Pro and my laptop runs Windows 11. I have ESET Smart Security Premium on both. I've never had any issues with firewall or other blockages. To my knowledge, no settings on either device have changed.
Thanks for any help you can offer.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!