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Forum Discussion

Anna R.5's avatar
Anna R.5
Helpful | Level 6
4 years ago
Solved

Dropbox support for macOS 12.3

So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
desktop
Mac
Setting up the apps
  • Mark's avatar
    Mark
    4 years ago

    You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels. 

     

    I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of. 

rfog's avatar
rfog
Collaborator | Level 9
4 years ago

Megan, my Dropbox version is 147.4.4800, and I'm referring to this limitation:

 

Is there any estimated ETA to get this issue solved?

Debsy's avatar
Debsy
Helpful | Level 5
4 years ago

I have received notification from Dropbox that some apps might have trouble opening online-only files.  A link is provided to learn more and it says I should open my Dropbox folder in Finder and I will be able to access the document and download it from there.  I cannot do this and get an error message saying the following :  

PowerPoint found a problem with content in XXXX.pptx.

PowerPoint can attempt to repair the presentation.

 

If you trust the source of this presentation, click Repair.

 

I click on Repair and I get the following:

Sorry, PowerPoint can't read ^0.

 

After panicking I have discovered that the only way to access the presentation is to go to my online Dropbox, open it up, download it and then save the "Read only" presentation to my hard drive.

 

This is a terrible way to work.  I also had a lot of trouble recently with Dropbox when I upgraded to a new computer and the transfer of files between old/new computers did not work properly.  I how have two folders containing my files which is not great either.  All I wanted to do was to keep all of my files on my computer hard drive and have them backed up to Dropbox, but now I find through this error that NOTHING is stored on my hard drive and I have to use this work around to be able to access my documents.

 

Can anyone help with this?  I am close to ditching Dropbox for a different provider because I have had nothing but issues recently.

 

Thanks so much everyone!

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