Forum Discussion

tjmiz's avatar
tjmiz
Explorer | Level 3
2 years ago

Dropbox syncing thousands of files randomly.

Hello,   Appreciate the support. All of a sudden my dropbox has thousands of files to sync around 5.2tb. I'm unsure why this has happened, I keep files online to save space. This is now showing a...
desktop
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey tjmiz, thanks for the info! 

 

If you add a really small file to your Dropbox app now, and check the website after a bit, can you see it there?

 

Try to also make sure that all other apps are closed and that there's no antivirus, firewall, VPN etc. running, and then sign-out and of the Dropbox app and sign-in again.

tjmiz's avatar
tjmiz
Explorer | Level 3
2 years ago

Hi Megan, 

 

I've done that and it didn't work. 

 

I have now signed out and resigned in, now only saying syncing 28,000 files. Unfortunately, I've lost all my folders now too.

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