Forum Discussion

tjmiz's avatar
tjmiz
Explorer | Level 3
2 years ago

Dropbox syncing thousands of files randomly.

Hello,   Appreciate the support. All of a sudden my dropbox has thousands of files to sync around 5.2tb. I'm unsure why this has happened, I keep files online to save space. This is now showing a...
desktop
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the screenshot and the additional information, Tim.

 

Could you try adjusting your bandwidth settings and/or rebooting your computer and internet router and let us know how it goes?

 

if it's still stuck, we might need to investigate internally. 

tjmiz's avatar
tjmiz
Explorer | Level 3
2 years ago

Thanks Walter, I've just tried this and still there is the same issue. Appreciate the extra help after this.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries tjmiz - I've just sent you an email to have a further look so please have a glance at your inbox for my message and we'll take it from there.

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