Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

YankeeDocNJ's avatar
YankeeDocNJ
New member | Level 2
3 years ago
Solved

Dropbox Update triggering User Account Control (UAC) constantly

I have v183.3.6853 of Dropbox for Windows.  Yet Dropbox Update CONSTANTLY runs triggering User Account Control (UAC) warnings - and multiple of them.  I woke up today to FORTY of them.  This is a home PC with only the administrator as a user.  I cannot find any place to allow Dropbox Update in Windows NOT to trigger the UAC.  Is there a way in DropBox to shut this annoying thing off?  Or maybe have it go once a week like a normal update checker?  This is very annoying and sometimes causes me to have to reboot my PC because all those warnings slow it don.  Thanks!!!

 

  • Megan's avatar
    Megan
    2 years ago

    Thanks for the screenshot Daddyo37!

     

    You mentioned you were using version 191 of the app, however there's a latest update (192) out. 

     

    Can you try running the installer, to update the app while following these steps? 

23 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Are you still receiving the multiple UAC prompts?

     

    Do you have any other proxy, VPN, firewall, or security software that could be affecting the installations of programs on your machine?

  • YuriGubanov's avatar
    YuriGubanov
    New member | Level 1
    11 months ago

    I will only learn this upon the next dropbox version release.

    VPN and firewall have nothing to do with dropbox triggering UAC multiple times. Must be one only - surely a Dropbox bug because it is the only soft causing such behavior, moreover, on my two computers.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!