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john1911's avatar
john1911
Helpful | Level 6
7 months ago

Dropbox updater crash in event log on Windows 11

My event log has this error

+The DropboxUpdater InternalService 123.0.6299.109 (DropboxUpdaterInternalService123.0.6299.109) service terminated with the following service-specific error:   Incorrect function.

Is this something that is known and should I be addressing it in some way?

desktop
Error Messages
windows

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey john1911​ - thanks for bringing this to our attention.

    Can you please let me know if this is affecting you somehow and clarify the version/status of the Dropbox desktop app as shown in your taskbar? 

    Thanks!

  • john1911's avatar
    john1911
    Helpful | Level 6
    7 months ago

    I noticed this working on another problem, as near as I can tell, Dropbox is still functional,  The version is: 225.4.4896

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    I see, thanks for flagging this with us john1911 - most appreciated.

    I've passed this on to the team internally and you can let us know if you have anything else to add or ask in the meantime. 

    Cheers!

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