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Forum Discussion

Incognitii's avatar
Incognitii
Explorer | Level 4
2 years ago

Dropbox website is extremely slow when accessing or uploading files

Hey, guys. Long-time Dropbox user, but perhaps not for very much longer.  Every time I try to go to Dropbox in the last couple of days, it is unresponsive. *  No matter what browser I use *  N...
upload
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Are you able to try another network entirely to see if the speeds are affected there?

Incognitii's avatar
Incognitii
Explorer | Level 4
2 years ago

Not at this time, no.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Incognitii - sorry to jump in here, but have you tried temporarily disabling Bitdefender and rebootiing your computer and internet router since you first noticed this?

    • Incognitii's avatar
      Incognitii
      Explorer | Level 4
      2 years ago

      My wife isn't running Bitdefender, and it's happening to her, too... and no, I haven't taken the fiber router/modem down.

      Seriously... should I have to?  This doesn't happen on anyone else's site.  Just yours.

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        You shouldn't have to normally, but you can try it as a test for now Incognitii 

         

        Let us know of any updates!

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