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mharpsnz's avatar
mharpsnz
Helpful | Level 6
8 months ago
Solved

Dropbox website is freezing when accessing through Firefox and Safari

Hi, Logged in to my Dropbox account via browser this morning and was hoping to create a Link to share the contents of a folder created yesterday. Dropbox appears to freeze immediately after clickin...
Folders
Web
  • mharpsnz's avatar
    mharpsnz
    7 months ago

    Hannah​ I was able to delete the problem folder this morning (it was still exhibiting the odd issues from yesterday). I have created a new folder and uploaded the photos again and all is now working correctly.

mharpsnz's avatar
mharpsnz
Helpful | Level 6
8 months ago

Hannah​ There was an update to the app that I installed yesterday which part of the info displayed mentioned better integration of APIs with Mac iOS. It also mention files were going to be moved as well. Is it possible that screwed up something somewhere?

I also am not able to now delete the folder I created yesterday because of this issue and am not able to create a new folder in "All Files" via the web page so am not now able to reproduce the creation of a new folder and add files to it as I did yesterday.

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