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fiona h.6's avatar
fiona h.6
Explorer | Level 4
2 years ago

Dropbox website is not loading

I wasn't sure which category to select as this doesn't relate to any of them.  Dropbox.com simply isn't loading.  As a site is not available right now here in Kendall Australia.  Everything else loads perfectly, but Dropbox is having a major glitch and can't load at all.  Fortunately I have my files available to share via the desktop app, but right now I need access to the website to share links from my account.

Dropbox Basic
Web

3 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, fiona h.6 and thanks for reaching out to us.

     

    We did have an issue yesterday, but it's been resolved for hours.

     

    Have you tried accessing our website from a different browser or a private browsing window, to see if that helps?

     

    Keep me posted.

  • fiona h.6's avatar
    fiona h.6
    Explorer | Level 4
    2 years ago

    Hannah, it was really odd because Chrome was not working and Safari was.  Then I closed Safari and it wouldn't re-open there.  Chrome took a full 30 minutes and then it worked.  It really was like an odd glitch.  OK now and using it again.

     

    Thanks for checking in.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    For sure, Fiona, and I'm glad it's working again!

     

    If you have any other issues, let us know.

     

    Have a great day!

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