Forum Discussion

meetloaf13's avatar
meetloaf13
Explorer | Level 4
2 years ago

Dropbox will not automatically update software on Windows. I have to do this manually.

Windows 10 fully updated.   I have been having this issue for years, and have not been able to solve it.  Anymore, I typically download the offline installer and manually update.   But when I...
desktop
Install
windows
meetloaf13's avatar
meetloaf13
Explorer | Level 4
2 years ago

It asks for admin privileges every time it updates the installation, so I would think so.  How do we check?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey meetloaf13, usually the desktop app is automatically installed with admin privileges. 

 

However, you can also check this Help Center article.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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