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DropBox won't finish the Set Up on Win10
Hello !
I downloaded the .exe and installed DropBox (I just reinstalled Win10 on my PC)
The first part went well but the Set Up process takes forever and gets nowhere... No error message, nothing...
Thanks for the info, if the app is definitely not installed, then try downloading the offline installer (choose the appropriate version for your computer) and let me know how it goes.
Doesn't appear to be working. I did both, rebooted my router, I turned my computer back off a second time this morning, trimmed my Dropbox files down from 700 megs to 140, and used the off-line exe version. Still have dancing blue boxes after about 15 - 20 minutes.
Let it run for about 45 minutes then shut it off.
- Walter
Dropbox Community Moderator
The storage space your files in Dropbox are taking up has nothing to do with installing the desktop app on your computer AVeenstra
Are you getting any kind of errors perhaps? Could you send maybe send us a screenshot so that we can have a look too?
If you're running an antivirus on your computer, you could also temporarily disable it to see if it's somehow causing this issue.
i have turned off my mcafee firewall and scanner. The set up asks me to upgrade, i select cancel, it then asks me to login to my account and then it does the dancing boxes. no errors, just, nothing but dancing boxes. How long should it take to set it up?
Do i need to create a new Dropbox account with nothing in it or is it just not compatible with my system?
Regular free subscription
I should not have any devices connected to the account. The one that was using it on died and i have recycled it. how do i find out how many devices it is promulgating to? I have looked in settings and manage account, don't see a list of devices anywhere.
Thank you! That was the issue. It set up in seconds.
There were old PCs on the account.
It would be helpful if instead of dancing boxes, we got a message saying that you have too many devices on this account, go to security to review device list or upgrade here.
Thank you so very much for your time and for sticking with me!!!
