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Forum Discussion
jpworkman
5 years agoHelpful | Level 5
DropboxMacUpdate using 98-100% of CPU%
I am currently running macOS Big Sur 11.4 on a MacBook Pro (15-inch 2016) 2.9 GHz and 16GB memory. I currently use the Dropbox desktop app and have my Smart Sync set to ON. All of my files are 'Up...
- 5 years agoI hope you're doing great jpworkman!
It seems you're using the Beta version of our app, which could be causing a higher usage of CPU.
Go into your account settings on the Dropbox website and turn Early releases off.
After that, install one of the stable builds of the Dropbox application.
StevenTillson02
5 years agoExplorer | Level 4
Also starts again immediately using 98+% again of the CPU after reinstalling Windows 10 OS.
Megan
Dropbox Community Moderator
5 years agoHey jpworkman & StevenTillson02! I hope you're doing well!
Can you let me know your desktop app's syncing status?
Also, what version do you use? It should show something like: xxx.4.xxx or xxx.3.xxx
Keep me posted, and we'll take it from there.
- jpworkman5 years agoHelpful | Level 5
My Sync Status is 'Up to Date' with a green check mark.
v123.3.4825
- Megan5 years ago
Dropbox Community Moderator
I hope you're doing great jpworkman!
It seems you're using the Beta version of our app, which could be causing a higher usage of CPU.
Go into your account settings on the Dropbox website and turn Early releases off.
After that, install one of the stable builds of the Dropbox application.- jpworkman5 years agoHelpful | Level 5
I did the following:
1) Turned off Early Releases on dropbox.com
2) Logged out of my DB account on the desktop app
3) Uninstalled and deleted the app
4) Restarted the computer
5) Downloaded and installed the latest (non-beta) version of the Dropbox App (v.125.4.3474)
6) Logged into my accounts and turned on SmartSync (local only)
7) Waited for everything to sync and the DB Desktop app to show is 'Up to Date' with green check box
Everything now seemed to be fixed!! Thank you!
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