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Forum Discussion

BD_CSB's avatar
BD_CSB
Helpful | Level 6
3 years ago
Solved

Duplicate Dropbox Options in Context (Right Click) Menu - Windows 11

Title pretty much sums it up. When I right click a file in dropbox or Winblows explorer tree, there are 2 sets of Dropbox options. With other installed apps and options I've enabled, right click m...
desktop
GUI
windows
  • Sam DBX's avatar
    Sam DBX
    3 years ago

    Hi everyone, 

     

    Our team has implemented a fix for the duplicate context menu items in Windows 11 that you reported.

     

    Please let us know if you still encounter this issue.

     

    Thank you,
    Sam

pritz54's avatar
pritz54
New member | Level 2
3 years ago

This worked for me, thank you!

 

I didn't have to restore the registry backups, i just closed DB app, deleted keys, restarted explorer, started DB app, Good to go!

 

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Awesome news pritz54!

 

If you need anything else, we'll be one post away. 

  • brankogrbac's avatar
    brankogrbac
    Helpful | Level 6
    3 years ago

    Desktop client stable build 175.4.5569 doesn't seem to be adding these three registry keys during installation on Windows 11. I think we may be one step closer to resolving this issue.

    However, while the client is running, it is still possible to sometimes get double context menu entries, specifically on local user's desktop shortcuts (not on public user's shortcuts or other files or folder).

     

     

    We need a community moderator to comment on the status of this bug in their tracking system and confirm or deny my findings.

  • SubzeroDev's avatar
    SubzeroDev
    Helpful | Level 5
    3 years ago

    Well, look at this mess. 

     

    I think I asked like years ago, why not just group all the items into sub-menu.

    Having all these items fill up the context menu makes no sense at all.

     

    I can see why Microsoft makes Win11 to show basic context menu by default. 

    Apps just like to pollute the context menu with no regard.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks everyone for bringing this to our attention.

       

      Just wanted to let you know that our team is aware of this issue and are currently working on a solution.

       

      Once we have more news or updates, we will let you know.

      • remizik's avatar
        remizik
        Explorer | Level 4
        3 years ago

        How is this still not fixed? What the hell are you doing?

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