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pmeinl's avatar
pmeinl
Explorer | Level 3
8 years ago
Solved

Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

The installed DropBox version worked properly

Trying to update from the Microsoft Store under Win10 Mobile 1709 Fall Creators update results in error 0x80080204.

I then uninstalled DropBox.
A new install now results in the same error 0x80080204.

Mobile
Setting up the apps
Third Party Integrations
  • Rudy H.'s avatar
    Rudy H.
    8 years ago

    First, thanks a lot for your reports!

     

    The problem was due to an issue created by Visual Studio 2017 and the Microsoft Store (a file generated by Visual Studio was not compatible with the store), Microsoft has been alerted and we will work with them to prevent this issue in the future for our application but also for other apps.

     

    An update has been published (5.2.1.0), it should work now.

     

     

    Thanks a lot 

     

    Sincerely


    Rudy

12 Replies

Replies have been turned off for this discussion
  • pmeinl's avatar
    pmeinl
    Explorer | Level 3
    8 years ago

    Before and after trying to update/install Dropbox updates and new installs for other apps worked fine.

  • TF2's avatar
    TF2
    Explorer | Level 4
    8 years ago

    I too am experiencing this error when trying to download and install the DropBox App update on my Lumia 950 (W10M version 1703). This has happened before ( a few weeks ago) for a number of different updates and eventually, aftre a few days, they worked. I've reported the issue to Microsoft using the reporting function with the Microsoft Store.

  • pmeinl's avatar
    pmeinl
    Explorer | Level 3
    8 years ago

    @TF2

    My phone is a 950 too (XL).

    I did report the problem to MS too.

    So let us wait a couple of days :-(

     
     
  • marthaargerich1's avatar
    marthaargerich1
    New member | Level 2
    8 years ago
    Dropbox update or install on windows phone 10 lumia 735 no more possibile. Error 80080204
  • Rudy H.'s avatar
    Rudy H.
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    First, thanks a lot for your reports!

     

    The problem was due to an issue created by Visual Studio 2017 and the Microsoft Store (a file generated by Visual Studio was not compatible with the store), Microsoft has been alerted and we will work with them to prevent this issue in the future for our application but also for other apps.

     

    An update has been published (5.2.1.0), it should work now.

     

     

    Thanks a lot 

     

    Sincerely


    Rudy

  • verhoeks's avatar
    verhoeks
    New member | Level 2
    8 years ago

    Thanks Rudy for the update.

    Today (Saturday) installing Dropbox again from the mobile store is not yet working. Still unavailable to install with the same error.

     

    When you mentioned it should be solved by now, I hope it is an issue of Microsoft publishing releasing the new version of Dropbox for installation.

     

    Joost 

  • TF2's avatar
    TF2
    Explorer | Level 4
    8 years ago

    Thanks Rudy and Joost. I also still have the same error today (Saturday). I’ll post an update when that changes.

  • pmeinl's avatar
    pmeinl
    Explorer | Level 3
    8 years ago

    Rudy H.

    Thanks for your status update.

    Just now the reinstall worked for me.
    Had to cancel a pending install (by tapping on the X) first and then tap Install.

  • TF2's avatar
    TF2
    Explorer | Level 4
    8 years ago
    Update has also just worked for me!

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