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Forum Discussion

kmnyc's avatar
kmnyc
New member | Level 2
2 years ago
Solved

Error 500 when trying to access the Dropbox website

Unable to access dropbox website or my files - keep getting this message :

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.

Error Messages
Web
  • Rich's avatar
    Rich
    2 years ago

    The issue seems to have been resolved and the website is accessible once again.

     

     

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    The issue seems to have been resolved and the website is accessible once again.

     

     

  • Ckrockenberger's avatar
    Ckrockenberger
    Explorer | Level 4
    2 years ago

    Approximately 4 hours after recognizing this "Error 500" prompt on the homepage, it was resolved on my end after a page refresh. 

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