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Error after linking second account to same location as the original but on a different user profile
Hello - fairly new user to Dropbox.
I started working as an independent consultant for a firm that uses it. I connected a few weeks ago, selectively syncing folders that I needed.
Working fine s...
I pointed it to the same location where the local files were being stored and sync'd. Maybe this created the issue? Now that I cannot get the app to open, I cannot make a change to see if that solves the problem.
Almost certainly has. Dropbox is designed to be a solo system so it doesnt work across multiple logons like that - because its databases etc. are stored in those directories and it'll be all confused.
Your best bet is to uninstall and reinstall making sure each user profile has its own Dropbox directory and install.
Mark
Super User II
Super User III pointed it to the same location where the local files were being stored and sync'd. Maybe this created the issue? Now that I cannot get the app to open, I cannot make a change to see if that solves the problem.
Almost certainly has. Dropbox is designed to be a solo system so it doesnt work across multiple logons like that - because its databases etc. are stored in those directories and it'll be all confused.
Your best bet is to uninstall and reinstall making sure each user profile has its own Dropbox directory and install.
Your suggestion is to log into the original account on the computer, uninstall dropbox, which I assume will remove the local directly and files, and then log into the new local account and reinstall dropbox?
- Walter
Dropbox Community Moderator
What I think Mark suggested is that you keep your Dropbox accounts and computer OS profiles separate Jim_NPS
This means that you shouldn't be pointing your Dropbox folders from two separate Dropbox accounts to be on the same location, or errors like this are bound to show up when trying to set up the Dropbox desktop application on your computer(s).
Just to make sure we're on the same page here, can you clarify what exactly you'd like to accomplish? Are you using two different Dropbox accounts or just two separate OS profiles on your computer? Also, what does your plan tab show at the moment?
I was attempting to "move" the dropbox account from one login to another on the same computer.
After reading Mark's reply, it made sense to me. I was thinking of it more like a set of folders, rather than a database.
I uninstalled dropbox from the original account/login where it was working, and installed on the new login.
Files are syncing and so far it appears to be working fine.
I appreciate the help - the response was great. Thanks!
