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Forum Discussion
Jim_NPS
6 months agoNew member | Level 2
Error after linking second account to same location as the original but on a different user profile
Hello - fairly new user to Dropbox.
I started working as an independent consultant for a firm that uses it. I connected a few weeks ago, selectively syncing folders that I needed.
Working fine s...
- 6 months ago
Jim_NPS wrote:
I pointed it to the same location where the local files were being stored and sync'd. Maybe this created the issue? Now that I cannot get the app to open, I cannot make a change to see if that solves the problem.
Almost certainly has. Dropbox is designed to be a solo system so it doesnt work across multiple logons like that - because its databases etc. are stored in those directories and it'll be all confused.
Your best bet is to uninstall and reinstall making sure each user profile has its own Dropbox directory and install.
Jim_NPS
6 months agoNew member | Level 2
I was attempting to "move" the dropbox account from one login to another on the same computer.
After reading Mark's reply, it made sense to me. I was thinking of it more like a set of folders, rather than a database.
I uninstalled dropbox from the original account/login where it was working, and installed on the new login.
Files are syncing and so far it appears to be working fine.
I appreciate the help - the response was great. Thanks!
Walter
Dropbox Community Moderator
6 months agoI'm glad to hear you're back up and running and thanks for keeping me in the loop too, Jim.
Let us know if anything else comes up in the future and have a lovely week ahead!
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