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Error message appearing during basic navigation of the Dropbox website
Guys
Come on... what's with the generic error message that I've been getting for the last 3 hours??
You don't have a function to upload an image but basically it says:
" Error. Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home."
I can't navigate folders through the browser... 😒
On the same day I'm trying to get a major proposal together.... 😒
On the same day that you take my monthly payment.... 😒
Your status page says 'no problems' Please help or explain what's going on
Hey Jez Cuckow, thanks for bringing this to our attention.
There are no issues reported regarding the website so far, indeed.
Have you tried a different browser or a private browsing window, to see if you get a different behavior?
Let me know how it goes.
6 Replies
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- Hannah
Dropbox Community Moderator
Hey Jez Cuckow, thanks for bringing this to our attention.
There are no issues reported regarding the website so far, indeed.
Have you tried a different browser or a private browsing window, to see if you get a different behavior?
Let me know how it goes.
Hey
it works ok in Safari!
I'm need to try and get it working in Chrome now...- Megan
Hi Jez Cuckow, you can try to restore your browser to its default settings and disable any browser plugins.
Or alternatively make sure your browser is updated.
Disabled browser extensions and plugins plus checked browser was up to date.
Re-started browser.
It made no difference 😒- Rich
Super User II
Jez Cuckow wrote:
Disabled browser extensions and plugins plus checked browser was up to date.
Re-started browser.Cleared your browser's cache/browsing history?
Yes! 🥳🥳🥳
Thank you
Thats worked
