Forum Discussion

CalinS's avatar
CalinS
New member | Level 2
6 months ago

Failed to get driver message: (-2147024890) The handle is invalid on Windows Server 2025

I am running Dropbox version 228.4.5567 on Windows Server 2025, and Dropbox frequently shuts down with the following error:

Failed to get driver message: (-2147024890) The handle is invalid

 

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey CalinS - sorry to hear you're having issues with this.

    I'm afraid that your setup isn't actually supported so we can't help much, but feel free to let us know more information as some other user might be able to assist further. 

    I wish I had a better answer than this. 

  • CalinS's avatar
    CalinS
    New member | Level 2
    6 months ago

    When you say that my setup is not supported, do you mean that Dropbox doesn’t support Windows Server 2025?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!