We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
CalinS
6 months agoNew member | Level 2
Failed to get driver message: (-2147024890) The handle is invalid on Windows Server 2025
I am running Dropbox version 228.4.5567 on Windows Server 2025, and Dropbox frequently shuts down with the following error: Failed to get driver message: (-2147024890) The handle is invalid
...
CalinS
6 months agoNew member | Level 2
When you say that my setup is not supported, do you mean that Dropbox doesn’t support Windows Server 2025?
Walter
Dropbox Community Moderator
6 months agoYes, as outlined in this Help Center article, Dropbox doesn’t support Windows Server OS CalinS
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!