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MartinCasanova's avatar
MartinCasanova
New member | Level 2
2 months ago

Finder context menu missing for Dropbox files on macOS

Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tah...
desktop
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi Juhn, could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

Juhn's avatar
Juhn
Helpful | Level 5
1 month ago

dmg image won't mount...

double click does nothing.

contextual menu "open with" neither...

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    If the DMG file isn't mounting, this could be a potential issue with the Mac device.

    Could you try rebooting the Mac to see if this helps when reinstalling the desktop app?

    • Juhn's avatar
      Juhn
      Helpful | Level 5
      1 month ago

      ok. will try later. right now Mac is in use...

      But many thanks for the support, so far...

      will let you know how it went...

      • Juhn's avatar
        Juhn
        Helpful | Level 5
        1 month ago

        unfortunately, the error persists.

        after installation the smart icons still missing in finder view.

        finder contextual menu items exist.

        any further suggestions?

        thx

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