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MartinCasanova's avatar
MartinCasanova
New member | Level 2
2 months ago

Finder context menu missing for Dropbox files on macOS

Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tah...
desktop
Mac
sync
Juhn's avatar
Juhn
Helpful | Level 5
1 month ago

dmg image won't mount...

double click does nothing.

contextual menu "open with" neither...

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

If the DMG file isn't mounting, this could be a potential issue with the Mac device.

Could you try rebooting the Mac to see if this helps when reinstalling the desktop app?

  • Juhn's avatar
    Juhn
    Helpful | Level 5
    1 month ago

    ok. will try later. right now Mac is in use...

    But many thanks for the support, so far...

    will let you know how it went...

    • Juhn's avatar
      Juhn
      Helpful | Level 5
      1 month ago

      unfortunately, the error persists.

      after installation the smart icons still missing in finder view.

      finder contextual menu items exist.

      any further suggestions?

      thx

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 month ago

        Thanks for the update here, Juhn.
        Can you try the steps in this article for our advanced reinstall and let us know if they help?

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