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Finder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tah...
I’ve been following this thread and it’s great to see so many helpful suggestions being shared. The context menu integration with Finder is such a useful feature, and I’m looking forward to seeing how it improves.
Thanks to everyone for the insights and suggestions so far!
- Hannah
Dropbox Community Moderator
Hi to all...
I just wanted to give a heads up:
Some team members were still suffering of missing sync icons in Finder View after updating to MacOs Tahoe 26.2.
We found out that there is a conflict with Adobe Creative Cloud File Provider extension.
When turning it off, the sync icons for Dropbox integration appear to show up.
Just for the records.
Thanks and best
Juhn
Juhn you are an absolute lifesaver. Thank you so much for sharing this. I’ve been trying to get my Dropbox sync icons back for days, tearing my hair out and this was the fix. Turning off the Adobe Creative Cloud File Provider extension immediately brought all the Dropbox Finder sync/status icons back for me. For anyone else stuck: System Settings → General → Login Items & Extensions → Extensions → turn off Creative Cloud (File Provider) No restart needed icons came back straight away. Honestly cannot thank you enough. This needs way more visibility because it looks like a real conflict introduced with the recent Dropbox app update. Huge thanks again 👍.
I'm having the same issue here - BOTH the context sensitive Finder menus AND the Finder icons are missing. I've done the advanced Reinstall, that worked fine, also disabled/re-enabled the various Extensions, reboots galore, and still no love. I am on macOS 15.7.3 and would like to remain there so can this be made to work or the only "recommended" solution is to update to 26.2? Also in following the Advanced Reinstall instructions (did just now/today), the resulting version now installed is: 240.4.8493. I should add that I also opted OUT of using File Provider during the reinstall to keep things simple and because I really don't like a few of the limitations/changes described in the help article about the differences. Interestingly, the program was reporting I wasn't eligible for using File Provider (which was fine), but after the reinstall and opting OUT, it now IS offering me to do the update.... which again I would prefer not to do, if possible. Please advise on all above, and thanks.
- Walter
Hey Mitchell H. - sorry to hear about this.
Do you happen to have any 3rd party apps that might be interfering somehow?
If you do, you can temporarily close them and try again.
If that's not the case, please send us a screenshot of the Dropbox desktop app's status as shown in your menu bar and one of the options you get when you right click on your files in the Dropbox folder.
Thank you.
