Forum Discussion

BobF18's avatar
BobF18
Helpful | Level 5
2 years ago

Folders Appearing and Filling with Empty Folders Every Few Minutes on Mac OS

Dropbox has begun placing folders within folders in my Documents Folder.  I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday.  Odd thing is I haven't use...
desktop
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Mac
DragonUser52's avatar
DragonUser52
Helpful | Level 6
2 years ago

I did multiple restarts while trying to solve this issue and can't quite remember if it was before or after, or both. Sorry it didn't work for you. So far today still good here, no more new folders. If that changes, I'll report here.

BobF18's avatar
BobF18
Helpful | Level 5
2 years ago

No luck here either.  I found the setting you showed and turned it off and then restarted, but still every 4 minutes.  Fingers crossed that someone finds the magic touch!

  • BobF18's avatar
    BobF18
    Helpful | Level 5
    2 years ago

    I've got a bandaid and some weird news:

     

    The bandaid is a combo of what some others have said.  I deleted all of the inner folders inside the main folder:  com.apple.app-analytics.production.upload-dropbox

     

    I then locked the folder so nothing else could be placed inside.

     

    After that, I launched Terminal (in the utilities folder) and hid the folder.  (First type chflags hidden and then one space (don't hit enter) and then dragged the com.apple.app-analytics.production.upload-dropbox folder into the terminal window.  This works at least for now, but something is still trying to place those folders.

     

    I almost never use the desktop in the office anymore since we're all remote, but when I took a peek at it, the desktop had the same crazy folder filled with hundreds of empty folders.  This machine doesn't even have dropbox installed on it, and it's running a pretty old OS!  This is crazy!

     

    I should keep this open in case anyone has an actual fix.  I'll call this a good bandaid so far...

    • DragonUser52's avatar
      DragonUser52
      Helpful | Level 6
      2 years ago

      I don't think this problem has anything to do with Dropbox. I think it's an issue with the Sonoma 14.5 update, because that's when this problem started for me. Look at all the com.apple.app-analytics.production.upload-dropbox folders on my MacBook, and look where they are:

      • BobF18's avatar
        BobF18
        Helpful | Level 5
        2 years ago

        I thought the same thing, but the old machine is running Catalina.

         

        This is sure weird.  We only had a single one of the top folders like you have above and one of the debugging folders like you have.  All are filled with empty folders.  The older machine has never used dropbox.  It was essentially a typewriter (email) and used to fill out forms (excel), but I don't think it has been used for either since COVID!

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