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TrevW's avatar
TrevW
New member | Level 2
2 years ago
Solved

For how long will Windows 7 be supported?

I'm thinking about paying for a Dropbox plan because the Google Drive app recently stopped working on Windows 7.  I want to be sure that the Dropbox desktop app will continue to FUNCTION on Win7 for the foreseeable future i.e., several years (not worried about tech support/updates).  Can anyone provide this assurance?  Cheers, TW.

  • Hi TrevW, and welcome to our forum!

     

    I’m afraid we can’t assure you of this either, since things may change over time and Windows 7 may not be supported a few years from now (however, for the time being you should be good). 

     

    If anything changes though, you should be informed about the update and have enough time to make the proper adjustments.

     

    I’m also including our Help Center article, which has more details on this.

     

    I’ll be here, if you need something else.

4 Replies

Replies have been turned off for this discussion
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi TrevW, and welcome to our forum!

     

    I’m afraid we can’t assure you of this either, since things may change over time and Windows 7 may not be supported a few years from now (however, for the time being you should be good). 

     

    If anything changes though, you should be informed about the update and have enough time to make the proper adjustments.

     

    I’m also including our Help Center article, which has more details on this.

     

    I’ll be here, if you need something else.

  • aappel_esq's avatar
    aappel_esq
    Explorer | Level 4
    2 years ago

    Will I still be able to access my files in Dropbox after Oct. 22nd, when they said they would stop supporting System 7 on my computer?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi aappel_esq, while the Dropbox desktop application most likely will stop syncing on that date, you should still be able to access Dropbox via the website using a supported browser

  • aappel_esq's avatar
    aappel_esq
    Explorer | Level 4
    2 years ago

    Thank you for replying. I'll count on still being able to access my files, but newer files I think it best should go elsewhere - at least until I get a new computer.

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