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Larry Sessions's avatar
Larry Sessions
Helpful | Level 6
3 years ago
Solved

Free 1 GB extra storage offer to install Dropbox Passwords

I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?

Storage space

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi all, thanks for flagging this with us. 

     

    For anyone who's affected by this, please let us know here and we'll reach out via email to investigate further. 

     

    Thanks!

  • confi's avatar
    confi
    Explorer | Level 3
    2 years ago

    still no sign of 1GB and waiting for it...😊

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi confi, thanks for posting here! 

     

    I just sent you an email, I'll see you there! 

  • AcidGreg's avatar
    AcidGreg
    Explorer | Level 3
    2 years ago

    Hi again!

     

    I originally posted on 21st of April about this issue but no one has offered to follow this up with me via email like it happened with others?

    Can someone from Dropbox help please?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi AcidGreg, I just sent you an email, I'll see you there! 

  • innoway's avatar
    innoway
    Explorer | Level 3
    2 years ago

    Hello,

     

    I also received a popup with an offer for 1GB for installing Dropbox Password, but have not received the promotional storage space after installing the extension. Can someone please look into this?

     

    Thanks!

  • asmz420103's avatar
    asmz420103
    New member | Level 2
    2 years ago

    Same here. Haven't gotten my 1GB yet. Any additional steps to take?

    FYI, it was pop-up prompt informing me that I could get an extra GB.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey innoway & asmz420103, can I send you an email, in order for us to have a closer look into this?

     

  • asmz420103's avatar
    asmz420103
    New member | Level 2
    2 years ago

    @Megan, I just got my 1 GB after logging in to my dropbox account. A pop-up re-directed me to get my 1 GB. All good here. Thanks! 

  • innoway's avatar
    innoway
    Explorer | Level 3
    2 years ago

    sure, thanks!

    i think i missed the popup that the other member mentioned 😞

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