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petergrubercom's avatar
petergrubercom
Helpful | Level 5
3 years ago
Solved

Full deinstallation of Dropbox on OSX 13.3.1

I changed my the OSX user name (which is uncommon, but totally OK) and Dropbox now complains that it cannot get access to the Dropbox folder under the old user name (because this folder obviously doe...
desktop
  • petergrubercom's avatar
    petergrubercom
    3 years ago

    I also followed the "complete" reinstall and it did NOT work.

     

    Again, and it takes me wonder that nobody knows about this, there must be some obscure place in which the dropbox app stores (on OSX) the path to the dropbox folder.

     

    In the end the solution was that I created the Path (under the old username) that dropbox wanted to access and now it "works".

    However, this should not be a "solution", especially for a program that manages my data.

petergrubercom's avatar
petergrubercom
Helpful | Level 5
3 years ago

I followed these and it did NOT help.

Again, Dropbox stores (at least in part) some account information in a weird place. It would nice to get a complete list of all the files that Dropbox writes to my Mac.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi petergrubercom, while we don't have a complete list, as it varies depending on machines and OS, however, the steps in the advanced reinstall article do list some other directories.

  • petergrubercom's avatar
    petergrubercom
    Helpful | Level 5
    3 years ago

    I also followed the "complete" reinstall and it did NOT work.

     

    Again, and it takes me wonder that nobody knows about this, there must be some obscure place in which the dropbox app stores (on OSX) the path to the dropbox folder.

     

    In the end the solution was that I created the Path (under the old username) that dropbox wanted to access and now it "works".

    However, this should not be a "solution", especially for a program that manages my data.

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