Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Justinw's avatar
Justinw
Explorer | Level 4
3 years ago

Green Check Marks No Longer Appearing in MacOS Ventura Finder

Hi,   I am running MacOS 13.1 on a 2021 M1 MacBook Pro. All of a sudden, several days after I updated to the latest OS version, the blue syncing, and green check marks no longer appear in the finde...
desktop
Dropbox Pro
GUI
Mac
Justinw's avatar
Justinw
Explorer | Level 4
3 years ago

Hi Walter,

 

I followed the instructions in link on your post.

 

Unfortunately, the green/blue syncing icons still aren't showing up in the finder.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Justinw, hope you don’t mind me jumping in. 

 

Just to clarify, did you follow the steps on how to relaunch your Finder, after quitting all apps, and restart your Dropbox app? 

 

Can you please let me know what’s the exact syncing status of your Dropbox app at the moment? Also, if you open your Dropbox folder and right click on any of your files, are you seeing any Dropbox-related options from the dropdown menu?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!