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HerbalTea's avatar
HerbalTea
Helpful | Level 5
2 years ago
Solved

Having trouble opening the Dropbox desktop app on Windows 11

I started my computer this morning, and Dropbox app did not open. Got a message saying Dropbox not opening and I pressed a button to get it to open but nothing. The message repeated constantly.   ...
desktop
Install
Setting up the apps
windows
  • Walter's avatar
    Walter
    2 years ago

    Hey HerbalTea - sorry to hear you're having issues with this.

     

    Could you try installing the desktop app from this page directly after rebooting your computer and let me know how it goes? 

     

    If the issue persists, please send us a screenshot of your computer's taskbar so that we can have a visual too. 

     

    Thanks!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey HerbalTea - sorry to hear you're having issues with this.

 

Could you try installing the desktop app from this page directly after rebooting your computer and let me know how it goes? 

 

If the issue persists, please send us a screenshot of your computer's taskbar so that we can have a visual too. 

 

Thanks!

  • HerbalTea's avatar
    HerbalTea
    Helpful | Level 5
    2 years ago

    Hi Walter,

     

    Yes, this fixed everything. It is all back to how it looked before.

     

    Many thanks for your help. Very much appreciated.

     

    Best wishes!

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Glad to hear it's sorted now HerbalTea 

       

      See you around the Community and have a lovely week ahead!

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